Privacy Policy – Uzerve
Effective Date: 31 March 2026
Last Updated: 31 March 2026
At Uzerve, we are committed to protecting the privacy of everyone who uses our platform. This includes individuals who book services as well as professionals who provide services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our platform.
1) Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Mobile number
- Email address
- Address or service location
- Account login details
- Payment information (if applicable)
Service & Professional Information
- Service preferences and booking details
- Work experience, skills, and availability
- Service history, ratings, and feedback
- Communication related to bookings and services
Device & Usage Information
- IP address
- Browser and device type
- Platform usage activity
- Cookies and analytics data
2) How We Use Your Information
We use your information to:
- Enable service discovery, booking, and fulfillment
- Connect individuals with verified professionals
- Verify identities and maintain platform trust
- Process payments and manage transactions
- Send notifications, updates, and service reminders
- Improve platform performance and user experience
- Provide customer support and resolve issues
- Prevent fraud, misuse, and unsafe activities
3) Verification & Trust
To ensure a safe and reliable platform:
- Identity and contact details may be verified
- Background and experience checks may be conducted where required
- Ratings, reviews, and feedback help maintain transparency
- Only verified and trusted profiles are encouraged on the platform
4) Sharing of Information
We share information only when necessary for platform functionality:
- Between relevant parties to complete a booking or service
- With secure payment partners for transactions
- With service providers supporting platform operations
- With legal authorities when required by law
We do not sell personal information to third parties.
5) Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Misuse or alteration
- Data loss or breaches
- Fraudulent activities
While we strive to protect your information, no digital system can guarantee absolute security.
6) Cookies & Tracking
We use cookies and similar technologies to:
- Remember preferences and improve usability
- Analyze platform performance
- Enhance recommendations and experience
- Support marketing and communication efforts
You can manage or disable cookies through your browser settings.
7) Your Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Request account deletion
- Opt out of promotional communications
- Request removal of your data from the platform
For any such requests, you can contact our support team.
8) Third-Party Links
Our platform may include links to external websites or services.
We are not responsible for the privacy practices of third-party platforms.
9) Policy Updates
This Privacy Policy may be updated periodically.
Any changes will be reflected on this page with the revised effective date.
10) Contact Us
For any privacy-related concerns or requests:
Uzerve Support Team
📧 Email: uservecrm@gmail.com
📞 Phone: +91-7624921144
Privacy Policy – Uzerve
Effective Date: 31 March 2026
Last Updated: 31 March 2026
At Uzerve, we are committed to protecting the privacy of everyone who uses our platform. This includes individuals who book services as well as professionals who provide services. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our platform.
1) Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Mobile number
- Email address
- Address or service location
- Account login details
- Payment information (if applicable)
Service & Professional Information
- Service preferences and booking details
- Work experience, skills, and availability
- Service history, ratings, and feedback
- Communication related to bookings and services
Device & Usage Information
- IP address
- Browser and device type
- Platform usage activity
- Cookies and analytics data
2) How We Use Your Information
We use your information to:
- Enable service discovery, booking, and fulfillment
- Connect individuals with verified professionals
- Verify identities and maintain platform trust
- Process payments and manage transactions
- Send notifications, updates, and service reminders
- Improve platform performance and user experience
- Provide customer support and resolve issues
- Prevent fraud, misuse, and unsafe activities
3) Verification & Trust
To ensure a safe and reliable platform:
- Identity and contact details may be verified
- Background and experience checks may be conducted where required
- Ratings, reviews, and feedback help maintain transparency
- Only verified and trusted profiles are encouraged on the platform
4) Sharing of Information
We share information only when necessary for platform functionality:
- Between relevant parties to complete a booking or service
- With secure payment partners for transactions
- With service providers supporting platform operations
- With legal authorities when required by law
We do not sell personal information to third parties.
5) Data Security
We implement appropriate technical and organizational measures to protect your data from:
- Unauthorized access
- Misuse or alteration
- Data loss or breaches
- Fraudulent activities
While we strive to protect your information, no digital system can guarantee absolute security.
6) Cookies & Tracking
We use cookies and similar technologies to:
- Remember preferences and improve usability
- Analyze platform performance
- Enhance recommendations and experience
- Support marketing and communication efforts
You can manage or disable cookies through your browser settings.
7) Your Rights
You have the right to:
- Access and review your personal information
- Update or correct inaccurate data
- Request account deletion
- Opt out of promotional communications
- Request removal of your data from the platform
For any such requests, you can contact our support team.
8) Third-Party Links
Our platform may include links to external websites or services.
We are not responsible for the privacy practices of third-party platforms.
9) Policy Updates
This Privacy Policy may be updated periodically.
Any changes will be reflected on this page with the revised effective date.
10) Contact Us
For any privacy-related concerns or requests:
Uzerve Support Team
📧 Email: uservecrm@gmail.com
📞 Phone: +91-7624921144
